Maze Tuition Privacy Policy
Maze Tuition is committed to protecting your privacy and ensuring that personal and sensitive information collected via our website www.mazetuition.co.uk is gathered in compliance with this Privacy Notice.
Our Privacy Notice, as outlined below includes details about the type of information we collect, how this information is used, stored and disclosed.
Customers and Website Users
Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.
Links to other websites
Our Website may contain links to the websites of our partner networks, advertisers and affiliates, which are outside of our control and are not covered by this Privacy Notice. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their own privacy notices. We would encourage you to read the privacy statements on the other websites you visit.
How is the information used?
This information is used only within Maze Tuition to enable us to contact you by post, email or telephone for:
- responding to your enquiry
- providing the most suitable services or products
- ongoing tracking of student progress
- providing feedback to parents on their child’s progress
- sending you offers and news about services and products provided by us, where you have consented to be contacted for such purposes
- communication purposes to continually improve our services, products and customer service levels.
- statistical analysis, customer surveys, customer relations and to help with future dealings with you.
We will only contact you by e-mail to respond to your enquiry or to send information that we feel you would specifically be interested in.
You have the right to ask us not to process your personal data for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email or write to the address shown below
Data Security
The information you provide is only available to authorised personnel of Maze Tuition who need access to the information in order to do their roles.
If your child leaves Maze Tuition and we no longer require your personal information, we will take reasonable steps to destroy it in a secure manner. This is subject to any legal obligations we have to keep information for a certain period of time.
Disclosure
Your personal information will not be shared with any third parties –
However, If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce any agreements, or to protect the rights, property or safety of Maze Tuition, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Accuracy
Maze Tuition makes every effort to ensure information collected is accurate and up-to-date. We encourage you to help us by telling us immediately if you change your contact details.
Access
You have the right to access the personal data that is held about you. To obtain a copy of the personal information held about you, please email [email protected]. We also reserve the right to use reasonable measures to check your identity before any information will be disclosed to you. If you believe that any information we are holding on you is incorrect or incomplete, please email or write to the address as shown below as soon as possible and they will promptly correct any information found to be incorrect.
Complaints or Queries
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. If you have any requests or concerns about any information contained within our Privacy Notice, contact Myia at:
Email: [email protected]
Tel: 07545864131
GDPR
In compliance with GDPR stipulations, we will only contact you if we have relevant information for you that you have agreed to receive from us, or because you have consented for us to do so by requesting information from us directly. You can unsubscribe from further emails from us at any time by clicking on the unsubscribe link that is at the foot of every email that we send out.
Changes to this Privacy Notice
We aim to keep our privacy notice under regular review and any changes we make to this privacy notice will be conducted to you via email. A copy of the latest notice containing updates can be requested from the email address shown above.